Description

"Ardent Love" is a passion for art, and a warm confession dedicated to the wearer. Some emotions burn so intensely that they must be carried by the warmest materials. We have pieced together the fervent passion and blazing "Ardent Love" from Simon Yam's work into this tangible, touchable softness.

Product Details

Color: Multi Red

Size: 170cm x 135cm

Return Policy

1. Custom-Made Order Policy - NO REFUNDS
FINAL SALE - NO RETURNS OR REFUNDS**: Due to the bespoke nature of our art-piece garments, **ALL SALES ARE FINAL**. Custom-made orders cannot be returned, exchanged, or refunded under any circumstances, including but not limited to:
- Change of mind or personal preference
- Size dissatisfaction (proper measurements prevent this)
- Color or design variations from expectations
- Delivery timeline delays beyond customer control
- Changes in personal circumstances
- Customs delays or complications

EXCEPTIONS:
Refunds will only be considered in cases of:
- Manufacturing defects that significantly affect integrity
- Major deviations from agreed specifications due to vendor's error
- Inability to complete order due to material unavailability (partial refund of deposit)

2. Special Handling Requirements
CUSTOMER CARE OBLIGATIONS:
- Immediate Inspection: Customers must inspect garments immediately upon delivery/collection
- Damage Reporting: Any transit damage must be reported within 24 hours of receipt
- Professional Cleaning: Only specialized luxury garments cleaning services recommended

Delivery Policy

Free shipping worldwide.
We ship delivered duty unpaid (DDU), therefore delivery to countries outside of Hong Kong SAR and mainland China may be subject to local import taxes, which are the recipient’s responsibility. The shipping company may contact you once your items are in customs to let you know the cost. Be aware that this may delay your delivery time. It will be your responsibility to pay the necessary charges for local authorities to release goods held at customs.

Delivery Time

As this is a pre-order item, once we have confirmed the order, we will start the production process. Please allow 4 - 6 weeks for us to complete the process. We will inform you by email once the item is ready to be shipped.

「熾愛」圍巾

<Ardent Love> Scarf

Design : Mountain Yam (設計: 任朗呈)